Can we Help You?
Who Do We Help?
Anyone who is unable to use public transport
Anyone living in an area where public transport isn't available
Anyone who is able to get in and out of a car
We help the 500+ people in Didcot and surrounding villages who cannot get to their appointments without our service.
Our office volunteers receive calls from Clients requesting transport.
These are recorded on our dispatch programme TransManager.
Clients are matched with a volunteer driver and given a time when they will be picked up from home so that they can reach their appointments punctually.
The 6 Steps to Signing up with DVD
PROVIDE YOUR DETAILS
Office staff will ask for your contact, mobility and disability details and answer all your questions.
We send a letter with further information and a registration form for you to return to us. We ask each client to register with DVD each year and to donate £6 to pay for our office and running costs.
ADDED TO COMPUTER
We enter your details on our computer so that when you telephone to request transport we can deal with this efficiently.
REQUEST A DRIVE
When you make a request for transport please give as much notice as possible and at least 48 hours.
When we have found a driver we’ll ring you to give his/her name and tell you what time you’ll be picked up.
We are Here to Help
This is a door to door personal transport service operated by volunteers.
Our drivers use their own vehicles to take each client to and from the venue and will accompany the client throughout the hospital appointment if required.
Drivers with larger vehicles can take folding wheelchairs and walking aids.
DVD is not insured to carry clients using oxygen cylinders.
Any client diagnosed with Dementia must be accompanied.
If you have any questions please telephone 01235 816709.
What does it Cost?
DVD is a registered charity and asks for a donation based on the number of miles travelled to cover mileage costs.
At present we ask for a donation of 45p. per mile travelled.
The journey distance is calculated from the driver’s home and back again.
Please give your donation to the driver at the end of the journey.
Are you eligible for NHS travel costs?